Sunday, September 29, 2013

Effective Communication

Communication is definitely one of the most important skills that you need to develop to be an effective project manager. But, learning to pass information to you team quickly and efficiently is not always easy and there are mistakes that you should work to avoid.
1. Over Communication: This person sends out emails for every single thing he wants to tell you. He has return requests on every email. And he replies to every single email he is copied on if only to let you know that he received your email and is working on it. The problem with this style is that people are getting so many emails, it becomes difficult to filter through to find the important information.
2. Wordy: This person has a similar issue to Over Communication, but he does it in a slightly different way. If you ask for information, you will receive a 200 page document that takes more of your time to find what you need.
3. Forgetful: This person is usually overworked and distracted. He forgets that he hasn’t sent out the meeting announcements or the changes that were requested. Another aspect of this style involves not knowing. When your project is interacting with other people and needs to be coordinated, some people are not aware of how their information needs to be taken into account by other people. It’s important to know who needs to know what and make sure proper data flow is in place.
Remember to work for clear and concise language. This will help your team and make things run smoothly.